Exhibition grounds & services

If you require someone to accompany you during your event visit, he/she will be granted free admission. This is on condition that:

• You have purchased a ticket at the relevant admission price
• You have a B-type disability pass and/or depend on an accompanying person

This is valid for one accompanying person only and in connection with your admission ticket. Please contact formnext@mesago.com, to get a free ticket for your companion.

Parking spaces for mobility-impaired visitors are available all over the exhibition grounds. People with a disabled parking pass or an “aG” type disability pass for severely impaired mobility are requested not to go to the Rebstock multi-storey car park but rather to the West Gate (Tor West), where our traffic attendants will provide them with a suitable parking space on the exhibition grounds.
Our information hotline can provide details about alternative parking options for visitors with restricted mobility who do not have an “aG” disability pass for severely impaired mobility.

To ensure all visitors quickly get to where they want to be, Messe Frankfurt makes sure the distances our visitors have to cover are as short and direct as possible. Barrier-free access points and connected walkways offer plenty of scope for exchanges also for those with restricted mobility. The Via Mobile covered moving walkway allows you to comfortably reach all of the halls.

During the trade fair, you have the option of borrowing wheelchairs and scooters for a deposit of 50 EUR from the Operation & Security Center (OSC) in hall 4 and in the clinic in hall 8.0.

We recommend that you phone in advance to make a reservation:

• Hall 4.0, OSC: +49 69 75 75-65 00
• Hall 8.0: +49 69 75 75-65 02

All of the sanitation facilities for disabled people throughout the exhibition grounds have been equipped with European disabled toilet locks.

If you do not yet have a European disabled toilet key, please contact our hall personnel, who will be happy to unlock the WC for you.

Acquiring European disabled toilet keys

If you are entitled to a European disabled toilet key and would like to obtain one, there are two ways you can do so:

1. During the trade fair, you can purchase this key for 25 EUR from Messe Frankfurt’s Business Center (Torhaus, Level 3, +49 69 7575-13 91). This key is available on presentation of one of the following types of disability pass: aG, G, B, BL, 90 or 100 %. People suffering from Multiple Sclerosis, Crohn’s disease or ulcerative colitis will also receive a key on presentation of a medical certificate.
   Our information helpline for people with disabilities will be happy to provide you with more information: Phone +49 69 75 75-69 99 or e-mail disabled-info@messefrankfurt.com
2. During times when the trade fair is not taking place, you can obtain an European disabled toilet keys from the disabled organisation CBF in Darmstadt, which can dispatch them to addresses in Germany or abroad. CBF will be happy to answer your questions: Phone +49 61 51 81 220, e-mail: info@cbf-darmstadt.de